Privacy policy

By accessing or using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide to us.

Personal Information

This may include:
  • Full name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment information
  • Any other information you provide when contacting us or placing an order
Payment information is securely processed through third-party payment processors and is not stored directly on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time and date of access
  • Referring website URL
This information helps us analyze website usage and improve our services.

2. How We Use Your Information

We may use the collected information for the following purposes:
  • Processing and fulfilling orders
  • Providing customer service and support
  • Sending order confirmations and updates
  • Improving our website and services
  • Preventing fraud and enhancing security
  • Sending promotional information (if you have opted in to receive it)
  • Complying with legal obligations

3. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your browsing experience. Cookies help us to:
  • Remember your preferences
  • Understand how visitors use our website
  • Improve website performance
  • Deliver personalized advertising
You may disable cookies through your browser settings, but some website features may not function properly.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
However, we may share information with trusted third parties that assist us in operating our business, such as:
  • Payment processors
  • Shipping and logistics providers
  • Website hosting services
  • Marketing and analytics providers
These third parties are obligated to protect your information and may only use it for authorized purposes.
We may also disclose information if required by law or to protect our legitimate rights and interests.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:
  • The right to request access to your personal data
  • The right to request correction of inaccurate information
  • The right to request deletion of your personal information
  • The right to withdraw consent to certain data uses
To exercise any of these rights, please contact us using the information provided below.

7. California Privacy Rights (CCPA/CPRA)

If you are a resident of the State of California, you have the following rights:
  • To request disclosure of the categories and specific pieces of personal information we collect
  • To request deletion of personal information we have collected
  • To request that we not sell your personal information
Thyme House does not sell personal information.
California residents may submit privacy requests using the contact information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies.

9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
If we become aware that we have

10. Changes to This Policy

We may update this Privacy Policy from time to time.