Terms of Service

OVERVIEW
Welcome to Thymehouse. The terms “we” and “our” refer to Thymehouse. Thymehouse operates this store and website, including all information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”). Thymehouse uses Shopify technology to provide the Services.

In the following terms and conditions, and in all policies referenced therein (the “Terms of Service” or “Terms”), your rights and responsibilities when using the Services are described.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in the state or province where you reside and that you have given consent for any minors under your care to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing our online stores, browsing them, or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide to our stores is accurate, current, and complete, and that you have all necessary rights to provide such information.

You are solely responsible for maintaining the security of your account credentials and all activity under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses associated with your account.

SECTION 2: OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online stores. However, you should be aware that product colors or appearance may differ from what is shown on your screen due to the type of device used to access the store and its settings.

We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to those displayed in our online stores.

All product descriptions are subject to change at any time at our sole discretion without notice. We reserve the right to discontinue any product at any time, and we may limit the quantities of products offered to any person, geographic region, or jurisdiction as applicable.

SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Thymehouse reserves the right to accept or reject your order for any reason at its sole discretion. Your order will not be accepted until Thymehouse confirms acceptance. We must receive and process your payment for your order to be accepted. Review your order carefully before shipping, as Thymehouse may not be able to accommodate cancellation requests once an order has been accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you via the email, billing address, or phone number provided at the time of the order.

Your purchases are subject to returns or exchanges only in accordance with our Refund Policy.

You represent and warrant that your purchases are for personal or household use only and not for resale or export for commercial purposes.

SECTION 4: PRICING AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in the order confirmation email you receive. Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices displayed in our online stores may differ from those offered in physical stores, online stores, or other third-party-managed stores. Occasionally, we may offer promotions on the Services that affect pricing and are governed by terms separate from these Terms. In the event of a conflict between promotion terms and these Terms, the promotion terms will prevail.

For all purchases made in our stores, you agree to provide current, complete, and accurate information regarding purchases, payments, and accounts. You agree to promptly update your account information and other details, such as email address and credit card numbers and expiration dates, so we can complete your transactions and contact you as necessary.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you have the proper authorization to use the credit card for the purchase; (iii) your credit card company will cover charges incurred by you; and (iv) you will pay all charges at published prices, including shipping, handling, and applicable taxes.

SECTION 5: SHIPPING AND DELIVERY
We are not responsible for delays in shipping and delivery. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping companies, customs processing, or events beyond our control. Once we deliver products to the shipping company, ownership and risk pass to you.

SECTION 6: INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, service marks, text, samples, images, graphics, product reviews, video and audio, and the design, selection, and arrangement thereof, are the property of Thymehouse, its affiliates, or licensors and are protected by U.S. and foreign copyright and other intellectual property laws.

These terms allow you to use the Services only for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works, publicly display, include in public demonstrations, republish, download, store, or transmit material included in the Services without our prior written consent. Unless expressly stated herein, no section of these Terms grants or should be construed as granting any license or other rights to you regarding patents, trademarks, copyrights, or other forms of intellectual property of Thymehouse, Shopify, or third parties. Unauthorized use of the Services may constitute a violation of federal and state intellectual property laws. Thymehouse reserves all rights not expressly granted herein.

The names, logos, product and service names, designs, and slogans of Thymehouse are trademarks of Thymehouse, its affiliates, or licensors. You may not use these trademarks without Thymehouse’s prior written consent. The name, logo, product and service names, designs, and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans of the Services are trademarks of their respective owners.

SECTION 7: OPTIONAL TOOLS
As part of the Services, you may be provided access to customer tools offered by third parties over which we exercise no supervision, control, or collaboration.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement. We assume no responsibility arising from your use of optional third-party tools.

At your sole discretion, you assume all risk from the use of optional third-party tools offered through the site and must ensure you are aware of and agree to the terms under which the third-party providers offer the tools.

We may also introduce new features through the Services in the future (including new tools and resources). These new features shall also be considered part of the Services and are subject to these Terms of Service.

SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any embedded third-party functionality). We are not responsible for reviewing or evaluating, nor for the accuracy of materials or third-party websites you choose to access. If you decide to leave the Services to access such materials or third-party websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to third-party websites or the purchase or use of products, services, or resources from third-party websites. Carefully review third-party policies and practices, and ensure you understand them before completing any transaction. Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third parties.

SECTION 9: RELATIONSHIP WITH SHOPIFY
[MERCHANT NOTE: This section accurately describes Shopify’s relationship with your store and should not be removed or modified.]

Thymehouse uses Shopify technology to provide the Services. However, any sale or purchase you make in our store is conducted directly with Thymehouse. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Thymehouse, including injuries, damages, or losses caused by the products or services purchased. You hereby expressly release Shopify and its affiliates from any claim, damage, or liability arising from or related to your purchases and transactions with Thymehouse.

SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which can be found here [LINK], and certain personal information may be subject to Shopify’s Privacy Policy, which can be found here. By using the Services, you acknowledge that you have read these privacy policies.

Since the Services are hosted on Shopify, Shopify collects and processes personal information related to your access to and use of the Services to provide and improve the Services for you. For the purpose of providing services, the information you submit to the Services will be transmitted to Shopify and third parties that may be in countries where you do not reside and will be shared with them. For more information on how we, Shopify, and our partners use your personal information, please review our Privacy Policy [LINK].

SECTION 11: FEEDBACK
If you submit, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any media for any purpose, including commercial use. For example, we may use our rights under this license to manage, provide, evaluate, optimize, improve, and promote the Services, and to comply with our obligations and enforce our rights under the Terms of Service.

You also represent and warrant that: (i) you have all necessary rights to all Feedback; (ii) you disclosed any compensation or incentive received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms. We are under no obligation to (1) keep your Feedback confidential; (2) provide compensation for your Feedback; or (3) respond to your Feedback.

We may, at our sole discretion and without obligation, monitor, edit, or remove Feedback that we determine to be illegal, offensive, threatening, defamatory, libelous, pornographic, obscene, or otherwise objectionable, or that constitutes a violation of any party’s intellectual property or these Terms.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary rights. You also agree that your Feedback will not contain defamatory, illegal, abusive, or obscene comments, or any computer viruses or other malware that could affect the operation of the Services or any related website. You may not use a false email address, impersonate any person, or mislead as to the origin of the Feedback. You are solely responsible for any Feedback you submit and for its accuracy.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information about the Services that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders due to any inaccuracy in the information at any time without notice (even after you have placed your order).

SECTION 13: PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for illegal or malicious purposes; (b) to violate local, international, federal, provincial, or state regulations or laws; (c) to infringe or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, discredit, or intimidate our employees or others; (e) to transmit false or misleading information; (f) to knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms; (g) to transmit or attempt to transmit “spam,” “chain letters,” unsolicited email, or any other similar content; (h) to impersonate any person or entity, or attempt to do so; or (i) to engage in any other conduct that restricts or inhibits someone’s use or enjoyment of the Services, or that we determine could harm Thymehouse, Shopify, or Services users, or expose them to liability.

You also agree not to: (a) upload or transmit viruses or any other type of malicious code that may affect the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) send spam, engage in phishing, commit pharmaceutical fraud, engage in fraudulent impersonation, spidering, or web scraping; or (e) interfere with or circumvent the security features of the Services, any related websites, other websites, or the Internet. We reserve the right to suspend, deactivate, or terminate your account at any time without notice if we determine that you violated any part of these Terms.

SECTION 14: TERMINATION
We may terminate this agreement or suspend your access to the Services (or any part of them) at our sole discretion at any time without notice, and your responsibility for all amounts due up to the date of termination will remain in effect.

The following sections will survive termination: Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision that by its nature continues after termination.

SECTION 15: WARRANTY DISCLAIMER
The information presented on or through the Services is provided for general informational purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on this information is at your own risk. We disclaim all liability arising from your reliance on such materials or any visitor’s reliance regarding the Services or anyone who may be aware of their content.

UNLESS EXPRESSLY STATED BY Thymehouse, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT OR REPRESENT THAT YOU WILL BE ABLE TO USE THE SERVICES UNINTERRUPTED, TIMELY, SECURELY, OR ERROR-FREE. IN SOME JURISDICTIONS, THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES MAY BE LIMITED OR NOT PERMITTED, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 16: LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL Thymehouse, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, OR LICENSORS, NOR SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), OR STRICT LIABILITY, ARISING FROM YOUR USE OF THE SERVICES, OR ANY CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING ANY ERROR OR DAMAGE OF ANY KIND RESULTING FROM USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Thymehouse, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any loss, damage, liability, or claim, including reasonable attorney fees, payable to any third party arising from (1) your breach of these Terms of Service or the documents incorporated by reference, (2) violation of any law or third-party rights, or (3) your access to and use of the Services.

We will notify you of any claim subject to indemnification; failure to promptly provide notice does not relieve you of your obligations unless you have suffered significant harm. We may control the defense and settlement of such claims at your expense, including selecting counsel, but will not settle claims imposing non-monetary obligations on you without your consent (without undue delay). You will cooperate in defending indemnifiable claims, such as providing relevant documents.

SECTION 18: SEVERABILITY
If any provision of these Terms of Service is determined to be illegal, void, or unenforceable, such provision shall be enforced to the extent permitted by law, and the unenforceable section shall be deemed severable from these Terms of Service; such a determination shall not affect the validity or enforceability of any other provision.

SECTION 19: WAIVER; ENTIRE AGREEMENT
Failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and the operating policies or guidelines we publish on this site or in connection with the Services constitute the entire agreement and understanding between you and us, govern your use of the Services, and supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us (including any prior versions of the Terms of Service). Any ambiguity in interpreting these Terms of Service shall not be construed against the drafter.

SECTION 20: ASSIGNMENT
You may not delegate, transfer, or assign this Agreement or your rights or obligations under these Terms without our prior written consent, and any attempt to do so shall be null and void. We may transfer, assign, or delegate these Terms along with our rights and obligations without your consent or notice to you.

SECTION 21: GOVERNING LAW
These Terms of Service and separate agreements through which we provide Services shall be governed by and construed under the federal and state or territorial courts of the jurisdiction to which Thymehouse belongs. You and Thymehouse submit to the jurisdiction of these courts.

SECTION 22: HEADINGS
Headings used in this agreement are included for convenience only and shall not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms of Service by posting updates and changes on our website. You are responsible for periodically visiting our website to stay informed of changes. We will notify you of any material modifications to these Terms as required by law, and such modifications will take effect on the date specified in the notice. Continued use of or access to the Services after posting any modifications constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION
You should direct any questions regarding the Terms of Service to service@thymehouse.com. Our contact information is listed below:

Business Name: Thymehouse

Phone Number: +34-920 817 614

Email: service@thymehouse.com

Physical Address: Calle de Rafael Sarandeses 3, 33420 Lugones, Asturias, Spain